When Gallup created their poll into engagement at work, they added a question about whether you had a friend at work. Critics said it wasn't a useful question, but Gallup stood firm. Their poll consistently shows that having a friend at work is a good indicator of engaged employees.
In The Best Place to Work, Ron Friedman said the keys to lasting workplace relationships are proximity, familiarity, similarity and self disclosure. And our old friend reciprocity pops up again. Friedman quotes from the research
If you want two people to connect … factual exchanges aren’t enough. What you need is for people to reveal intimate information about themselves in a reciprocal fashion. Having one person talk and the other listen won’t get the job done, it will leave one person feeling exposed. …both partners need to self disclose.
Friedman also states that the more frequently colleagues talked about non work matters, the closer they tended to be.
But obviously trying to force this doesn’t work. Self disclosure has to be done naturally and over time. Setting up ‘team building’ days where everyone is expected to share experiences can alienate some people. I well remember being forced to stand in a circle for group singing, which I hated. I also remember the mother of my daughter’s friend blurting out to my mother in law she’d just come back from the marriage guidance counseller – within minutes of meeting my mom in law! I mean, I hardly knew the woman, it was oversharing to tell me.
That’s why shared activities can be useful. The after work drinks might be one way to do this, but isn’t always practical for everyone, if they have domestic or other commitments to get to. So what about a shared lunch? Or a walk during the lunch break. A friend told me that at one place she used to work, someone would get a quiz book, and they’d spend 15 minutes or so answering quiz questions. It wasn’t a pre planned thing, someone would just bring the book out. But you could have an inter team quiz scheduled. Make a small charge for charity and you’re helping someone out, so a double win. Don’t make it an inter team event, but say that all teams must have a mix of members from other departments, and you’re spreading the love even further. Another example I heard of is a group yoga session after work. If you have a suitable space, you could all chip in and pay for a group teacher.
If you’re the manager and you can find a small budget for one or more of these activities, it’s a great way to foster team spirit and wellbeing for not much outlay.
Even if you’re not the manager, and there’s no budget, you can initiate something. Make it something you like to do, and you’ll be more motivated to organise it on a regular basis. Don’t force it – if it’s something you enjoy, hopefully there will be others who enjoy the same activity. If one doesn’t work, try something else. Take ideas from other places you’ve worked, what worked there? Join in if someone else organises something – the support you offer will also help you to develop the relationship.Leave a comment below – what’s worked for you to help you create friendships at work?
Gratitude is the healthiest emotion. If you dwell on the negative, the brain reinforces those negative emotions. The good news is that you can change how your brain thinks.
Have you ever said, 'That's how I am, I can't change'? Science used to believe this, with our limited knowledge of how the brain works. We used to think that our personality was fixed, our characteristics were fixed. But research has come on in leaps and bounds over the last few years, and understanding of the brain has changed significantly.
I’m no scientist, but I’ve read many, many books on thinking, behaviour and habits. I’ve often come across this idea of neuroplasticity – the idea that we can change the neural pathways in our brains. Jane Ransom, in her TEDx talk, says that exercising gratitude physically remaps the brain, reforms the subconscious mind.
You can watch the TEDx talk here
To be effective it requires three elements
Feel the emotion of being grateful, really connect with it
Extend your gratitude to the people in your life. Family, friends, loved ones. For the purposes of improving things at work, extend your gratitude to those who help you at work, a colleague you’ve become friends with, a manager who helped you get promoted, someone who’s helped you learn a new task…. Even a little thing, someone who made you a coffee today, or gave you a smile as you arrived.
Like physical exercise strengthens our muscles, a gratitude exercise strengthens those new neural pathways. Ransom suggests a minimum of two weeks; I think that for the benefits to remain, the exercise needs to be more ongoing. However, it does seem that even two weeks can help you feel happier. Maybe a couple of times a week once the pathways have been set up? But every day to start with.
Ransom gives some examples from her own life of how this has helped her. Let me share a story about someone I‘m close to (no names to preserve the confidentiality). She has long had a very negative attitude towards life. Hated her job – or specifically the management and how they treated her. But was also quite negative in other areas of her life. I persuaded her to start a gratitude journal, which she did, and kept up for a year writing three things every day. I’ve noticed the difference in the way she encourages others to be less critical of themselves, and often makes supportive comments. This is such a turnaround from the previous habit of commiserating with others, moaning about life. They say misery loves company, and it so easy to fall into the trap of agreeing that life is unfair. But focusing on what she’s grateful for has helped her to be less critical of others, less down about herself and happier in life.
Write it down
Get a nice notebook. Science has shown us that our brain engages differently if we write, so you'll get more benefit if you do this. No-one need see it, it's just for you. Start writing down three things you’re grateful for at the end of each day. Do this for the minimum of two weeks, but I’d encourage you to keep it up, even if only two or three times a week after the initial period.
Let me know how this goes for you in the comments below.